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41Backend and infraProvisional score

Resolve AI

Resolve

An AI agent platform that handles on-call rotations and production incident investigation for engineering teams.

Updated

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The read

Resolve AI deploys teams of AI agents to participate in on-call rotations, investigate production alerts, determine root causes for complex multi-service incidents, and run scheduled operational tasks. Customers including DoorDash, Coinbase, Expedia, and Snowflake report up to five times faster mean time to resolution and 75 percent higher productivity. Agents connect through MCP, custom APIs, and a Skills integration layer, and the platform enforces SAML SSO, RBAC, and data redaction with a commitment not to train on customer data. Pricing is not published and requires a sales conversation, limiting accessibility for smaller teams that want to evaluate costs before engaging.

Where it shines

  • Agents join live on-call rotations and investigate alerts without human prompting
  • Multi-agent collaboration for root cause analysis across dependent services
  • SAML SSO, RBAC, data redaction, and no model training on customer data

Worth knowing first

  • No published pricing; enterprise sales required before any evaluation
  • Overkill for teams with simple stacks or low incident volume

Index score

73.8

Provisional. This score is read from the product's public capability, not from the one-prompt rebuild the fully reviewed entries went through, so treat it as a placing rather than a verdict.

Craft82
Speed86
Control73
Value47
Rank
41 of 54
Builds
Tools
Category
Backend and infra
Output
AI agents that join on-call rotations and investigate production incidents autonomously
Pricing
Paid only
Best for
Enterprise engineering teams with complex multi-service on-call workflows

Scores are our own editorial judgement, weighted craft 30, speed 25, control 25 and value 20.

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Full index